Terms and Conditions

Terms and Conditions

These terms and conditions apply between you and Shekker AB (referred to as "us" or "we"). By using our website or placing an order via our site or email, you confirm that you have read and accept both the Terms & Conditions and the Privacy Policy.

Placing an Order

Before placing an order, please ensure you have read and understood our Terms & Conditions. You will have the opportunity to review your selections, the information provided, and the total price of your order before finalizing your purchase.

Product Availability

We do not guarantee that all products displayed on our website are in stock or available for purchase. We reserve the right to discontinue any product.

Color Accuracy

While we strive to accurately describe our products, please note that colors may vary slightly due to your computer’s display settings. We cannot be held responsible for any discrepancies in color representation.

Website Information

We aim to provide accurate and up-to-date content on our site but cannot guarantee it is free from errors or omissions. We may update or amend site content at any time and cannot be held liable for any issues arising from the use or inability to use the site.

Pricing

All prices are listed in SEK and include local taxes and fees. We reserve the right to adjust prices at any time.

Order Confirmation

After you place an order, you will receive an email confirmation with your order reference number, product details, payment, and delivery information. This confirmation acknowledges receipt of your order but does not constitute acceptance.

If there are any errors in your order confirmation, such as incorrect addresses or product details, please contact us promptly at info@shekker.com.

Order Acceptance

All orders are subject to our acceptance. We reserve the right to refuse any order at our discretion without liability.

Shipping Confirmation

Once your order has been processed, we will send a shipping confirmation email with all relevant details. This confirmation signifies our acceptance of your order. If an item is unavailable, we will contact you by email and refund any payment already made.

Payment

We accept payments via Visa, MasterCard, American Express, Apple Pay, and bank transfers. Your card will be charged once we send you the order confirmation email.

You confirm that the credit/debit card used is either yours or that you have been authorized by the cardholder to use it. All card payments are subject to validation and authorization by the card issuer. If authorization is declined, your order will be canceled.

We are not responsible for any fees or penalties imposed by the payment provider.

Shipping

Delivery times are approximate and start from the date of dispatch. They do not account for potential delays due to payment authorization.

Exchange and Return

To exchange or return an item, email us at info@shekker.com with "Return" or "Exchange" as the subject and include your order reference number. If approved, you will receive a prepaid return label to use. Affix this label over the original shipping label and drop off the package at the nearest delivery point.

All items must be returned in their original packaging and undamaged. Refunds will be processed to your original payment method within 14 days of receiving the return, with the return shipping fee deducted from the refund amount.

For purchases made at partnered retail locations, returns must follow the retailer's exchange and return policy.

Complaint

If your item is damaged, please contact us at info@shekker.com and include images of the damage.

Resale

Products purchased on www.shekker.com are for personal use only and not for resale. By placing an order, you agree that you are buying for personal use and not for resale.

Privacy Policy

For details on how we handle your personal information, please refer to our Privacy Policy.

Company Information

Cookies

In compliance with electronic information laws, we inform visitors that our website uses cookies. Cookies are small text files saved on your computer to enhance website functionality. You can adjust your browser settings to block cookies. More information is available on the Post and the National Telecom Agency’s websites.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on shekker.com.